Your privacy matters to zoya. This policy explains exactly what personal data we collect when you use the zoya platform, why we collect it, how we use it, and what rights you have over it. We have written this in plain language so it is easy to understand.
These cards summarise the most important points in zoya's privacy policy. The full details are in the sections below — but if you want a quick overview, start here.
Zoya collects personal data only when there is a clear reason for it — to operate your account, process payments, verify your identity, or comply with legal obligations. We do not collect data just because we can.
Zoya does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the zoya platform and is used only to provide and improve the service you signed up for.
All data transmitted between your device and the zoya platform is protected using TLS encryption. Sensitive data stored on zoya's servers — including payment information — is encrypted at rest using current industry standards.
You have the right to request a copy of the personal data zoya holds about you at any time. We will provide this within a reasonable timeframe. Contact [email protected] to make a data access request.
Zoya uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings.
If any personal data zoya holds about you is inaccurate, you can request a correction. You can also request deletion of your data, subject to any legal obligations that require zoya to retain certain records.
This Privacy Policy explains how Zoya Bet collects, uses, stores, and protects your personal data. It applies to all users of the zoya platform, including visitors who browse without registering. By using zoya, you agree to the practices described in this policy. This policy should be read alongside the Terms and Conditions.
Zoya Bet operates the online gaming platform available at zoya.bet. When this policy refers to "zoya", "we", "us", or "our", it means the zoya platform and the team responsible for operating it. Zoya is the data controller for all personal data collected through the platform.
If you have any questions about how zoya handles your personal data, or if you want to exercise any of your data rights, you can contact us at [email protected]. We will respond to all privacy-related enquiries within a reasonable timeframe.
Zoya collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the platform, and from third parties where necessary for verification purposes. The table below summarises the main categories of data zoya collects.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Registration form, identity verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | Payment method details, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser type, session data | Automatically when you use the platform |
| Usage Data | Games played, bets placed, session duration | Automatically during platform use |
| Communications Data | Support messages, feedback submitted | When you contact zoya support |
Zoya does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly necessary for responsible gaming purposes — for example, if you disclose a gambling-related health concern when requesting self-exclusion.
Zoya uses the personal data it collects for the following purposes:
Zoya will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for doing so.
Zoya processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Zoya does not sell, rent, or trade your personal data to third parties. However, zoya may share your data with the following categories of recipients where necessary:
All third parties with whom zoya shares personal data are required to handle that data securely and in accordance with applicable data protection laws. Zoya does not permit third parties to use your data for their own marketing purposes.
Zoya retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. The specific retention periods depend on the type of data and the purpose for which it was collected:
When personal data is no longer required for any lawful purpose, zoya will securely delete or anonymise it. If you request deletion of your data before the end of the applicable retention period, zoya will delete what it legally can and explain why any remaining data must be retained.
Zoya uses cookies and similar tracking technologies to operate the platform and improve your experience. A cookie is a small text file stored on your device when you visit a website. Zoya uses the following types of cookies:
Zoya does not use third-party advertising cookies or allow external advertisers to place cookies on the zoya platform. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may prevent some parts of the platform from working correctly.
Zoya takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:
While zoya takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your zoya account and never share your login credentials with anyone.
If you believe your zoya account has been compromised, contact [email protected] immediately so we can take action to secure your account.
You have the following rights in relation to the personal data zoya holds about you. To exercise any of these rights, contact [email protected] with your request and your registered email address.
You can request a copy of all personal data zoya holds about you. We will provide this within 30 days of receiving your request.
If any data zoya holds about you is inaccurate or incomplete, you can request that we correct it. You can also update basic account details directly in your account settings.
You can request that zoya delete your personal data. We will comply where there is no legal obligation requiring us to retain it. Some data must be kept for regulatory reasons even after account closure.
You can ask zoya to restrict how we use your data in certain circumstances — for example, while a correction request is being assessed.
Where processing is based on your consent or a contract, you can request your data in a structured, machine-readable format so you can transfer it to another service.
Where zoya processes your data based on consent — such as for marketing emails — you can withdraw that consent at any time without affecting the lawfulness of prior processing.
The zoya platform is strictly for adults aged 18 and over. Zoya does not knowingly collect personal data from anyone under the age of 18. If you believe that a person under 18 has registered on zoya or provided personal data to us, please contact [email protected] immediately. We will investigate and, if confirmed, delete the data and close the account without delay.
Zoya uses age verification checks during registration to prevent underage access. If a player cannot provide satisfactory proof of age, their account will be suspended until verification is completed.
Zoya may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.
For significant changes that affect how we use your personal data, zoya will notify registered players by email before the changes take effect. Your continued use of the zoya platform after an updated policy is published constitutes your acceptance of the changes. If you do not agree with any changes, you should stop using the platform and contact [email protected] to close your account and request data deletion.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the zoya team:
We aim to respond to all privacy-related enquiries within 5 business days. For data access or deletion requests, please include your registered email address and a brief description of your request so we can process it as quickly as possible.
Now you know how zoya protects your privacy. Ready to join thousands of players already enjoying the platform? Registration takes under two minutes.