These terms govern your use of the zoya platform. Please read them carefully before creating an account or placing any bets. By registering on zoya, you confirm that you have read, understood, and agreed to everything set out below.
These are the most important areas covered by zoya's terms and conditions. Each section below goes into full detail — these cards give you a quick overview before you read the full text.
You must be at least 18 years old to register on zoya. One account per person is permitted. You are responsible for keeping your login credentials secure and for all activity that takes place under your account.
All deposits and withdrawals on zoya are processed through the payment methods listed on the platform. Zoya does not charge deposit fees. Withdrawal processing times vary by method. Funds must be used for gaming purposes only.
All games on zoya use a certified random number generator. Game outcomes are final once confirmed by the server. Any attempt to manipulate game outcomes or exploit technical errors will result in account suspension and forfeiture of winnings.
All bonuses offered on zoya come with specific wagering requirements and validity periods. Bonus funds cannot be withdrawn until the wagering requirement is met. Zoya reserves the right to modify or withdraw any promotion at any time.
Zoya provides tools to help players manage their gaming activity. Players are encouraged to use deposit limits, session reminders, and self-exclusion where needed. Zoya may restrict accounts where problem gambling behaviour is identified.
Zoya uses industry-standard encryption to protect your data. You must not share your account credentials with anyone. Zoya's full data practices are described in the Privacy Policy, which forms part of these terms.
These Terms and Conditions constitute a legally binding agreement between you and Zoya Bet. By accessing or using the zoya platform in any way — including browsing, registering, depositing, or playing — you agree to be bound by these terms in full. If you do not agree, you must not use the zoya platform.
By registering an account on zoya or by using any part of the zoya platform, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms apply to all users of the zoya platform, including visitors who browse without registering.
These terms should be read alongside zoya's Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and zoya. If there is any conflict between these documents, these Terms and Conditions take precedence unless otherwise stated.
Zoya reserves the right to update these terms at any time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of the zoya platform after changes are published constitutes acceptance of the updated terms. It is your responsibility to check this page periodically for updates.
To register and use the zoya platform, you must meet all of the following eligibility requirements:
Zoya reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory proof, zoya may suspend or close your account and withhold any pending withdrawals pending verification. Providing false information about your age or identity is a serious breach of these terms and will result in immediate account closure and forfeiture of any balance.
By registering on zoya, you confirm that you meet all eligibility requirements listed above and that the information you provide during registration is accurate and complete.
Each person may hold only one account on zoya. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited. If zoya identifies multiple accounts belonging to the same person, all accounts may be suspended and any balances forfeited.
When registering on zoya, you must provide accurate and complete information including your full name, date of birth, and contact details. You are responsible for keeping this information up to date. If your contact details change, you must update them in your account settings promptly.
You are solely responsible for maintaining the confidentiality of your zoya account password and for all activity that occurs under your account. You must not share your login credentials with any other person. If you suspect that your account has been accessed without your authorisation, you must contact zoya support at [email protected] immediately.
Zoya will never ask you for your password by email, phone, or any other channel. If you receive a request for your password claiming to be from zoya, do not respond and report it to [email protected].
All deposits made to your zoya account must come from a payment method that belongs to you. Zoya does not accept deposits from third-party payment sources. Depositing funds from a payment method that does not belong to you is a breach of these terms and may result in account suspension.
Zoya does not charge fees on deposits. However, your payment provider may apply their own fees, which are outside zoya's control. You should check with your payment provider before making a deposit if you are unsure about applicable fees.
Withdrawal requests are processed by zoya as quickly as the chosen payment method allows. Processing times vary and are displayed on the withdrawal page before you confirm your request. Zoya reserves the right to carry out identity verification checks before processing a withdrawal. This is a standard anti-fraud measure and is not a reflection on any individual player.
Funds in your zoya account are held for gaming purposes. Zoya does not pay interest on account balances. You may withdraw your available balance at any time, subject to any applicable wagering requirements on bonus funds.
All games available on the zoya platform use a certified random number generator to determine outcomes. This means every result — every colour drawn, every card dealt, every number landed on — is genuinely random and independent of all previous results. Zoya does not manipulate game outcomes.
Game outcomes are final once confirmed by the zoya server. If a technical error occurs during a game round, zoya will investigate and resolve the issue in accordance with its fair play policy. In cases where a round cannot be completed due to a technical fault, bets placed on that round will be returned to players' accounts. Winnings generated during a confirmed technical error that gave an unfair advantage will not be paid out.
Each game on zoya has its own set of rules, which are published within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. Zoya is not responsible for losses resulting from a player's misunderstanding of game rules.
Minimum and maximum bet limits apply to all games on zoya. These limits are displayed within each game before you place a bet. Zoya reserves the right to adjust bet limits at any time.
Zoya offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms, including wagering requirements, minimum deposit amounts, eligible games, and validity periods. These specific terms are published alongside each promotion on the Current Offers page.
Bonus funds are credited to your account separately from your real-money balance. Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full. Wagering requirements specify how many times the bonus amount must be wagered before a withdrawal can be requested.
Zoya reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. If a promotion is cancelled after you have already claimed it, any wagering already completed will be taken into account when calculating your remaining requirement.
Attempting to abuse bonuses — including creating multiple accounts to claim the same bonus more than once, or using betting patterns designed to exploit bonus terms — is a breach of these terms. Zoya may void bonuses and associated winnings where abuse is identified.
The following actions are strictly prohibited on the zoya platform. Engaging in any of these activities will result in account suspension, forfeiture of balances, and may be reported to relevant authorities:
Zoya monitors platform activity for signs of prohibited conduct. If suspicious activity is detected, zoya may place a temporary hold on your account while an investigation is carried out. During this period, deposits and withdrawals may be suspended.
Zoya is committed to promoting responsible gaming. All games on zoya are games of chance, and there is no strategy that guarantees a win. You should only ever wager amounts that you can comfortably afford to lose. Gaming should be treated as entertainment, not as a source of income.
Zoya provides the following responsible gaming tools to all registered players:
These tools are available in your account settings. If you feel that your gaming is becoming a problem, we strongly encourage you to use them. You can also find further information and support resources on the Responsible Gaming page.
Zoya may restrict or close an account if it identifies behaviour consistent with problem gambling, even if the player has not requested this. This is done in the interest of player welfare and is not a punitive measure.
All content on the zoya platform — including but not limited to the zoya name and logo, game graphics, interface design, text, and software — is the intellectual property of zoya or its licensors. You may not copy, reproduce, distribute, modify, or create derivative works from any zoya content without prior written permission.
Your right to use the zoya platform is a limited, non-exclusive, non-transferable licence for personal, non-commercial use only. This licence does not grant you any ownership rights over any zoya content or software.
Zoya provides the platform on an "as is" basis. While zoya makes every effort to ensure the platform is available and functioning correctly at all times, zoya does not guarantee uninterrupted access or error-free operation. Scheduled maintenance and unforeseen technical issues may occasionally affect platform availability.
To the maximum extent permitted by applicable law, zoya's total liability to you for any claim arising from your use of the platform is limited to the amount you deposited in the 30 days preceding the event giving rise to the claim. Zoya is not liable for any indirect, consequential, or incidental losses, including loss of profits or loss of data.
Nothing in these terms limits zoya's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.
Zoya reserves the right to suspend or close any account at any time, with or without prior notice, if it has reasonable grounds to believe that:
If your account is suspended pending investigation, zoya will notify you by email and aim to complete the investigation within a reasonable timeframe. If the investigation concludes that no breach occurred, your account will be reinstated and any withheld funds returned.
You may close your zoya account at any time by contacting [email protected]. Any real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, subject to identity verification.
Zoya may update these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "last updated" date. For significant changes, zoya may also notify registered players by email.
Your continued use of the zoya platform after updated terms are published constitutes your acceptance of those changes. If you do not agree with any changes to these terms, you should stop using the platform and contact [email protected] to close your account.
Zoya's collection, use, and storage of your personal data is governed by the Privacy Policy, which forms part of these Terms and Conditions. By agreeing to these terms, you also agree to the Privacy Policy. Please read it carefully to understand how zoya handles your personal information.
If you have any questions about these Terms and Conditions, or if you need to report a concern related to your account or the platform, please contact the zoya support team:
Zoya aims to respond to all support enquiries within 24 hours. For urgent account issues, please include your registered email address and a brief description of the issue in your message to help us respond as quickly as possible.
Now that you have read the terms, you know exactly what to expect from zoya. Registration takes under two minutes — pick a game and get started.